Jerry is awesome! My mother called him in late afternoon because the water was overflowing in the kitchen. After explaining the emergency situation to Jerry over the phone, he arrived within half an hour to deal with the issue. Jerry diagnosed the problem, provided a concise explanation of the cause of the overflow, and promptly took action. He took the time to patiently answer all the related questions my mum had and the problem was resolved within an hour. After a couple of days, my mother also asked him to fix the toilet cover and the leakage in my grandma's bathroom sink. Again, Jerry did a surpurb job in fixing the said problems in a snap of a finger. Overall, Jerry has a great attitude and is helpful and humble when answering enquiries. Even though it was a random pick from Google, my mum was very pleased that she made the right choice of contacting Jerry. My mother would definitely recommend his serice to friends and family.